Issues & Fixes

This post will help you in case you encounter currently known issues related to the Client.

Server Error

Is your character not responding? A quest isn't popping up, even tho it should? You can't cast skills?

In that case you've received the following message:

There are few reasons why it could happen:

Doing too much, too quick!

• If you are opening many packs, way too fast - spamming. Then you will receive this error. The saw called Anti-duping system, that prevents you from confusing the server.

Solution: Open less pack types, slower.

Updating Problems

In case you are experiencing an error when trying to update your client. Make sure you have:

• Ticked all the Boxes on your update window:
  • Automatically Update Client
  • Manually select Server
  • Download by using P2SP
• Choosen either EU (Europe) or US (United States) host before starting it

d3dx9_43.dll Error

In case you are experiencing the error d3dx9_43.dll missing Error, all you have to do is instal the Directx 9 program within your Evolved Folder (Evolved PW Multi-Core => element => dxwebsetup.exe.

Preview:

Elementclient.exe (Error v1)

This is the error some users might experience, when their Windows is more sensitive set up, than usual:

Solution: You will have to access the Performance Option in your Computer, in Data execution prevention and add elementclient.exe to it as shown below:

Or by checking  - Data Execution Prevent (Guide)

Elementclient.exe (Error v2)

This error happens when your Antivirus (Default: Windows Defender) has deleted the file "elementclient.exe" due to oversensibility of your Operation System. 

Solution:  You need to open your Antivirus (Windows Defender) and restore the deleted file. Usually found in the quarantine section of your program.

You can find a tutorial on how to restore quarantined files on the following link: >CLICK<